If you have a hardware or a software question that you need help with, post it here AFTER you look through this category for similar problems and the FAQ section which may already have your answer.
The BEST way to post in this area is to go to the top of the page and click on "Forms", which is just to the right of 'Forums'. The Hardware and Software form will walk you through all of the relevant information to help us answer your question!
Otherwise if you chose to post below, PLEASE INCLUDE the following:
1) Which SmoothStepper you are using: ESS or USS.
2) If you are using Mach3 or Mach4, and which version.
3) Which version of the SmoothStepper plugin you are using.
4) Also PLEASE INCLUDE YOUR .XML profile if it is Mach3, or your exported Mach4 profile.